SUPPORT LINE

0850 850 76 23

Rent a Car

Frequently Asked Questions

TRANSFER SERVICES
How can I make a Reservation?

To make a reservation you are requred to fill out all the fields of the Reservation Form found on our website and email it to us. If there is less than 24 hours left for your reservation then you need to either phone or send an sms (+90 850 223 25 25) to make your reservation.

TRANSFER SERVICES
How can I pay for my booking?

You can either pay via our website https://rentacar.rideo.com.tr  or through mail order system. You can also pay the amount via wire transfer to bank account. Payment with Ininal Prepaid card is also accepted.

TRANSFER SERVICES
How can I find you at the Airport?

RIDEO staff member will be waiting for you at the Exit Doors of the Airport after you’ve gone through Baggage Claim and Passport Check, our staff will be holding a RIDEO sign with your name written on it.

TRANSFER SERVICES
How can I cancel my reservation?

You can cancel your reservation 24 hrs prior to your booking period. For cancellation, it'll be enough to send us an email (info@rideo.com.tr) or by calling our Rideo Hotline 0850 8507623.

TRANSFER SERVICES
Do you have child seat at your service?

We carry child seat as option regarding your bookings. It's important that you should indicate your request in detail.

TRANSFER SERVICES
Could you handle our return transfer?

Tourism premises are the ones we operate, whether your summer villa or a hotel, we can pick you up and make you reach your airport destination. Just give us a call at Rideo Hotline 0850-8507623 or via email : hello@rideo.com.tr We’ll be more than happy to assist you.

CAR RENTAL SERVICES
How can I make my reservation?

Just click on www.rideo.com.tr to look for your search. Availabilities are right at your hand so that you can pick whichever suits you the best. If you any questions before you checkout from RIDEO website, give us a call at RIDEO hotline 0850-8507623. Finishing your reservation, you’ll be having your voucher at your dashboard. You’ll be directed by our customer service to car rental company of your choice.

CAR RENTAL SERVICES
How can I make the payment?

It’s just couple of clicks away to checkout and pay for your mobility needs. Our payment integration system works with all credit cards including Amex and foreign ones. Just make your choice and pay the one which suits you the most..

CAR RENTAL SERVICES
How can I find you at the airport?

If you’d like to have a meet&greet service, please drop us a message so that we can greet you at the exit line displaying your name at our signboard.

CAR RENTAL SERVICES
How can I cancel my reservation?

You can cancel your reservation 24hrs prior to your travel. You can select your reservation and cancel it at your own. Reservations within 24 hrs before your travel can’t be refunded.

CAR RENTAL SERVICES
Do you have child seats at your disposal?

You can have free of charge baby seat or car seats.